Help Center

GumbyOps

Installing the app

  • Install GumbyOps as an app
    Which address to open, how to add it to your phone or computer, and why notifications need the installed app.
  • Install on iPhone and iPad
    Add the field app or the office console to your Home Screen from Safari or Chrome, turn on notifications, and remove it.
  • Install on Android
    Install the field app or the office console from Chrome, turn on notifications, and remove it.
  • Install on a Mac
    Add the office console to your Dock with Safari, or install it with Chrome or Edge, then turn on alerts.
  • Install on Windows
    Install the office console with Edge or Chrome, pin it to the taskbar, turn on alerts, and remove it.

Field app

  • Sign in and accept an invite
    Open your invite, sign in with your phone number, agree to location while on the clock, and add the app.
  • Clock in and out
    Clocking in at a job site, picking or switching jobs, clocking out, and exactly when the app reads your location.
  • Today: notes, photos and supply runs
    What the Today tab shows, adding a note with a photo, editing or deleting today's notes, and recording a supply run.
  • Team chat
    Channels, @mentions, replies, photos, editing your messages, muting a channel, and hidden messages.
  • Turn on notifications in the field app
    Which notifications the field app sends, how to turn them on, and what to do when they're blocked.
  • Troubleshooting the field app
    Waiting to sync, working with no signal, "We couldn't reach the server", updates and restarting, and sign-in problems.

Office console

  • Get started with the office console
    Open and install the console, sign in or accept an office invite, and find your way around.
  • The Board
    Schedule crews on the week board by dragging jobs or with the + Add job button, move and remove assignments, copy a day, and set job colors.
  • Jobs
    Add a job with its site, crew lead, manager and color, edit it, mark it complete, and read the crew's notes in Daily logs.
  • People, invites and roles
    Invite people, change a role, deactivate someone, and what each role can do.
  • Time cards and the payroll export
    Review flagged punches, correct and approve time cards, and download the payroll CSV.
  • Team chat for the office
    Read and post in channels from the console, add company channels, and hide a message (Admins only).
  • Alerts in the office console
    Turn on alerts for off-site clock-ins, long shifts and chat on each computer or phone, and fix blocked alerts.

Terms and policies

Effective October 17, 2026. They open in the app's website.

Contact us

Can't find the answer here? Email [email protected]. Tell us which app you're using and what happened, and a person will get back to you.